Email the studio
Contact: thecolumbianlady@gmail.com. If you purchased the toolkit, you can also contact the seller through your purchase receipt.
For a download problem
Include the product name, your purchase email, the affected filename and a short description of what happened. A screenshot of the error can help. Do not send payment-card numbers, bank details or account passwords.
For a product question
Tell us which tool you are considering and what you want it to do. The workbench prepares listing text and records. It does not connect to eBay or publish on your behalf.